FAQ

Q1. What types of thermal transfer ribbons do you offer?

A. We provide a full range of thermal transfer ribbons, including wax, wax-resin, pure resin, high-adhesion strong wax, and colorful washable ribbons in violet, mint green, pink and other custom colors. They are suitable for label printing, packaging, logistics, apparel, food, pharmaceutical and industrial applications.
Q2. What is the difference between wax, wax-resin and resin ribbons?

A. Wax ribbons are economical for general printing. Wax-resin ribbons offer better scratch resistance and durability. Pure resin ribbons deliver the highest durability, resistance to heat, chemicals, washing and friction, ideal for harsh environments.
Q3. Are your washable ribbons suitable for clothing and textile labels?

A.Yes. Our upgraded colorful washable thermal transfer ribbons feature excellent washing resistance, no fading, no peeling, and bright colors. They are widely used for garment labels, care labels, woven labels and textile marking.
Q4. Can your thermal transfer ribbons work with all barcode printers?

A.Our ribbons are compatible with most mainstream thermal transfer printers and high-speed label presses. We can also recommend the most suitable ribbon model based on your printer type, material and application.
Q5. Do you support custom sizes and colors?

A.Yes. We accept customized width, length, core size and special colors. We also provide customized formulations for special printing environments such as high speed, low temperature and high adhesion.
Q6. What is your minimum order quantity (MOQ)?

A.We support small orders for trial testing and large orders for mass production. The MOQ is flexible to support both distributors and end-users. Please contact us for details.
Q7. How long is your production and delivery time?

A.Standard products can be shipped within 3–7 working days. Customized orders usually take 7–15 working days depending on specifications and quantity.
Q8. Are your products environmentally friendly?

A.All our thermal transfer ribbons meet international environmental standards. We offer low-pollution, low-waste and eco-friendly formulations that comply with export requirements for Europe, North America and other regions.
Q9. Can you provide samples for testing?

A.Yes, we provide free samples for customers to test print performance. You only need to bear the shipping cost or provide your courier account.
Q10. How can I place an order or get a quotation?

A.You can send an email to inkstar@inkstar.cn with your requirements, including ribbon type, size, quantity and application. Our sales team will reply with a professional quotation and solution within 24 hours.

Frequently Asked Questions

FAQS

Q1. What types of thermal transfer ribbons do you offer?

Q2. What is the difference between wax, wax-resin and resin ribbons?

Q3. Are your washable ribbons suitable for clothing and textile labels?

Q4. Can your thermal transfer ribbons work with all barcode printers?

Q5. Do you support custom sizes and colors?

Q6. What is your minimum order quantity (MOQ)?

Q7. How long is your production and delivery time?

Q8. Are your products environmentally friendly?

Q9. Can you provide samples for testing?

Q10. How can I place an order or get a quotation?